C1verbbusinessmoney
US/ˈʌp.sel/
UK/ˈʌp.sel/
to persuade a customer to buy a more expensive item or extra products
In context
The waiter tried to upsell us a bottle of wine with our pasta.
Our training teaches staff how to upsell premium plans without sounding pushy.
Many stores upsell warranties at the checkout counter.
Words that go with upsell
verb + noun
- upsell customersGood agents upsell customers by explaining the benefits.
- upsell a productIt is easier to upsell a product when people already trust you.
- upsell servicesThe hotel upsells extra services at check-in.
verb + preposition
- upsell toSalespeople are encouraged to upsell to existing clients.
verb + adverb
- upsell aggressivelySome call centers upsell aggressively and annoy callers.
Common mistakes
Incorrect:
upsell the customer to buyCorrect: upsell the customer