B2nountechnologywork
US/ˈhelp.desk/
UK/ˈhelp.desk/
a service in a company that helps staff or customers with computer and technical problems
In context
Call the helpdesk if you cannot log in to your email account.
The helpdesk answered my question within ten minutes.
She works at the helpdesk and handles about fifty requests a day.
Words that go with helpdesk
verb + noun
- contact the helpdeskContact the helpdesk to reset your password.
- call the helpdeskI will call the helpdesk right now.
noun + noun
- helpdesk ticketPlease open a helpdesk ticket for this issue.
- IT helpdeskThe IT helpdesk is on the second floor.
- helpdesk staffHelpdesk staff are available until six.
- helpdesk supportWe offer helpdesk support around the clock.
Common mistakes
Incorrect:
the help desk of companyCorrect: the company helpdesk